Employee Assistance Specialist

Roles and Responsibilities




  • Provides guidance, support and counsel to employees on defined employee relations issues.
  • Escalates to senior personnel as approp riate.
  • Facilitates company approved employee training sessions and guidance meetings.
  • Build and maintain positive relationship with existing business consultants in the US.
  • Act as a liaison between the client and consultants to ensure client satisfaction and adjust strategies as needed.
  • Communication and negotiation skills for communicating and resolving grievance issues
  • Lead efforts to increase retention and consultant engagement.
  • Resolve and address questions and concerns from consultants.
  • Generate business leads and business opportunities by networking with the consultants.
  • Work with the client service managers to leverage on the received leads.
  • Coordinate with internal teams to ensure excellent experience for consultants.
  • Assists in conducting termination interviews, identifies potential employee relations issues, reports findings and recommends action.


  • Bachelor's Degree is required; Master's degree is good to have
  • Excellent communication skills
  • Excellent inter-personal skills
  • Previous experience in Business Development, Sales, or Customer Relationship is required
  • Understanding of IT Staffing industry is good to have
  • Flamboyant personality
  • Personal computer and human resources system skills

Compensation and Benefits


  1. Excellent Salary Structure
  2. Employee friendly corporate work culture
  3. Exposure to interact with US people
  4. Timings are fixed with Saturday and Sunday Off
  5. Lucrative Rewards and Recognition


Company Profile


For these sectors specifically, JSPL supports vTech Solution INC. clients – Washington District of Columbia, Commonwealth of Virginia, Commonwealth of Pennsylvania, State of Maine, and State of Arkansas, State of Maryland, State of Michigan, Department of Labor, Council of District of Columbia, School specialty and many other clients in USA. vTech is  USA based IT firm having offices in Washington DC, Virginia and Texas dealing in IT Consulting, IT Services, Cloud Computing and IT staffing is one of the part of its services. For more details please visit the company website – www.vtechsolution.com


The company has experienced exceptionally high levels of growth since its inception which can be largely credited to the dedication and commitment shown by all the employees over the years. As a result, we have developed good rapport with several prestigious organizations in USA