Job Title: Executive
Job Location: Baroda
Shift Timings: 6:30 PM to 4:30 AM IST (US Shift)
vTech is looking for a Timesheet Executive who will be responsible for collecting approved timecard of our employees and consultant from the clients they are associated with which in turn would initiate the process of revenue generation.
Perform day to day time card transactions including verifying & recording in a system by understanding and learning the timesheet workflow in the system.
Understand the schedule of procuring timesheets from clients and collecting approved timecards. Gather the understanding of ST/OT hours and US state payroll rules.
Verify discrepancies and resolve timecard issues. Follow up on missing timecards.
Analysis of approved/pending timecards to identify reason trends and work with stake owners to get resolution.
Be able to handle complaints or questions regarding timesheet discrepancies.
Ensure timecard records are submitted on every employee within established deadlines
Communicate with all necessary parties to research and resolve rejected and other timesheet issues.
Regular follow-up with clients/internal department is mandatory
Exceptional interpersonal skills; communications skills - specifically written and oral
Well versed with MS Office, basic Excel skills are must
Attention to detail is MUST.
Good to have are…
Ability to resolve conflict
Ability to convince