Senior Executive Employee Relations

Responsibilities:
  • Provides guidance, support and counsel to employees on defined employee relations issues. 
  • Escalates to senior personnel as appropriate.
  • Facilitates company approved employee training sessions and guidance meetings.
  • Build and maintain positive relationship with existing business consultants in the US.
  • Act as a liaison between the client and consultants to ensure client satisfaction and adjust strategies as needed.
  • Communication and negotiation skills for communicating and resolving grievance issues
  • Lead efforts to increase retention and consultant engagement.
  • Resolve and address questions and concerns from consultants.
  • Generate business leads and business opportunities by networking with the consultants.
  • Work with the client service managers to leverage on the received leads.
  • Coordinate with internal teams to ensure excellent experience for consultants.
  • Assists in conducting termination interviews, identifies potential employee relations issues, reports findings and recommends action.

Requirements:
  • Bachelor's Degree is required; Master's degree is good to have
  • Excellent communication skills
  • Excellent inter-personal skills
  • Previous experience in Business Development, Sales, or Customer Relationship is required
  • Understanding of IT Staffing industry is good to have
  • Flamboyant personality
  • Personal computer and human resources system skills
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